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Noise App release

Aberdeenshire Council Noise App release 27.11.24

Nearly 1,000 cases of nuisance noise have been reported since the introduction of Aberdeenshire Council’s noise app.

Nearly 1,000 cases of nuisance noise have been reported since the introduction of Aberdeenshire Council’s noise app.

Launched as a trial back in November 2020, the app allows residents to make 30-second recordings on their smartphone each time there is a problem.

Around 1,500 people have downloaded the app and such as been the success of the system that it’s now widely used by the council’s Housing, Environmental Health and Community Safety services. 

To-date, the council has seen the resolution of 862 cases following investigation, with 101 live cases where noise complaints are currently being looked into.

The most common complaints continue to be around domestic music, anti-social behaviour and noise from animals. Loud voices, live music, domestic or industrial machinery and TV and gaming have also led to complaints.

The Noise App allows residents to capture an offending noise quickly, rather than wait for officers to attend to witness the noise or to install noise-measuring equipment.  

It also allows officers to start their investigations far earlier and take rapid action. Under the latest version of the app, users can now play back a recording before it’s submitted to ensure they have clearly captured the issue.

Cllr Anne Stirling, chair of the council’s Communities Committee, said: “First and foremost, I would encourage all residents and businesses to always be considerate to those living around them. We all have varying tolerances when it comes to noise disturbance and it can be particularly upsetting if the noise is coming from a neighbouring property. I am delighted that the Noise App has proved so successful and trust it will provide further benefit to those impacted by nuisance noise.” 

Housing Manager Andrew Mackie added: “I would encourage anyone who is experiencing issues surrounding noise to download the Noise App, make a clear recording and provide us with the basic information required to allow us to investigate your complaint. By taking this simple step, it enables our officers to assess the options open to them in order to get a resolution. In many cases we’ve found that the recordings have clearly demonstrated to neighbours – be that residents or businesses – how they are inconveniencing people and that can lead to a speedy resolution.”

You can download the app at www.thenoiseapp.com 

For guidance on some types of noise that may be regarded as a nuisance:

Noise

Sound is essential to our daily lives, but noise is not – noise can be defined as unwanted sound. It is a source of irritation and stress for many people and can even damage our hearing if it is loud enough.

A nuisance is often difficult to establish but, generally speaking, if something is unreasonable to the average person, a court might decide it is a statutory nuisance. Noise nuisance is covered by Part III of the Environmental Protection Act 1990 opens in a new tab.

Listed below are some types of noise that may be regarded as a nuisance.

Noise Pollution

Noise and Planning

The Environmental Health team are currently reviewing our guidance for applicants and developers, it is hoped this will be completed in the second half of 2023. In the meantime, applicants are encouraged to contact the Environmental Health team to discuss their methodologies at the earliest opportunity. 

Noise App release
Aberdeenshire Council Noise App release 27.11.24
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Help Jordan

Help Jordan and his fight with Brain Cancer

If possible, you can help raise funds to help Jordan towards potentially life-saving treatments

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suicide prevention - Liam Yule, North East Suicide Prevention Lead for SAMH-min

1000s of workers in Aberdeenshire trained in suicide prevention during the pandemic

Leading employers in Aberdeen and Aberdeenshire have completed vital and potentially lifesaving suicide prevention training ahead of Suicide Prevention Day 2021

As part of efforts to support people in the North East of Scotland, SAMH (Scottish Association for Mental Health) has completed over 200 suicide prevention training sessions over the pandemic to over 2,300 people. SAMH coordinates the North East Suicide Prevention Leadership Group (NESPLG), which brings together suicide prevention expertise from across Aberdeen City, Aberdeenshire, and Moray, with a shared commitment to save lives.

The latest figures from the National Records of Scotland show that more than one person a week lost their life to suicide in Grampian in 2020.

The training has been delivered to people working in key employers and industries in the north, including Police Scotland, Aberdeenshire Council, Aberdeen Council, NHS Grampian, HM Coastguard Grampian & Tayside, oil & gas, education, fishing, and farming.

Liam Yule North East Suicide Prevention Lead for SAMH 2 min
Liam Yule, North East Suicide Prevention Lead for SAMH

The introductory sessions aim to provide a grounding for people to feel more informed and confident about having a conversation with someone about suicide and connecting them with appropriate support.  

Liam Yule, North East Suicide Prevention Lead for SAMH, said: “We work with incredible partners across the North East of Scotland to provide people from different backgrounds and communities with the skills they need to help someone at risk of suicide.

“Thinking about suicide is very common – in fact, it’s estimated that one person in 20 is thinking about suicide at any one time – so training like this is really valuable for us all. It’s been great to get feedback from participants that many of them think it will be helpful not just in their professional lives, but also in their personal lives.

“As we collectively focus on recovery from the pandemic, we need to encourage people to talk about suicide, to feel able to ask for help, and to feel confident to give help when it’s needed; and Suicide Prevention Day is a great time to shine a light on this.”

The NESPLG works closely with Police Scotland to help officers respond in different scenarios and to provide follow up support to groups affected by suicide. This includes using data to identify at-risk demographics and quickly target them with tailored support and training.

Darren Bruce Police Scotland North East Division min
Darren Bruce, Police Scotland North East Division

Darren Bruce, who leads the Harm Reduction team in Police Scotland’s North East Division said: “The police have an important role to play in helping prevent suicide. We’ve built a really meaningful and valuable partnership with SAMH and the North East Suicide Prevention Group that allows us to support some of the most at-risk groups in. This could be within a school, an online community, or a geographical region. Working with SAMH means that together, we ensure the right people are getting the right support.

“We’re in the process of developing a bespoke training programme for officers which will complement the existing suicide prevention training, which has included providing them with the skills to have conversations with members of the public in distress, and to escalate for longer term support if required.”

Fourteen rescue teams from the HM Coastguard, including in Aberdeen and Grampian, have also completed the training having often being called upon to assist people with thoughts of suicide. The training has helped rescue officers to better support those who need it. 

April Doig, Senior Coastal Operations Officer at HM Coastguard Tayside & Grampian said: “The training has helped to open the conversation and dissolve the stigma around mental health.  It also helps our Coastguard rescue officers better help and support those in our communities, their own friends and families and each other. With so many people experiencing mental health problems, especially during such a difficult year, this training is invaluable.

“People are often concerned in these kinds of situations that they may accidentally say the wrong thing, but our SAMH trainer gave us the confidence and tools we need to help, which is really empowering.”

Along with emergency services and frontline workers, the training has been well received with employees of Aberdeenshire Council, helping managers and mental health first aiders upskill.

Mitch Robertson, Health Promotion Officer, Wellbeing Team at Aberdeenshire Council, said: “My role is to drive wellbeing within Aberdeenshire employees, I firmly believe to improve one’s wellbeing whether that’s physically or mentally, there needs to be information shared on topics like suicide and mental health conditions because we need to reduce stigma around these topics and encourage people to speak up, so I try and set up these sort of workshops to get people involved, raise awareness and ultimately help reduce stigma.

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“The training is beneficial because again its raising awareness of a tricky topic, it will help reduce the stigma around suicide and it will compliment other training we do such as mental health for managers, stress management and reduction and mental health first aid.”

SAMH is encouraging those affected by suicide in any way to download the free Prevent Suicide app, which has been created to offer support for those living across the region. To download the app, visit www.preventsuicideapp.com.

There are several events taking place in Aberdeen in the lead up to and on Suicide Prevention Day 2021, including a drop-in Conversation Café in Union Square on Suicide Prevention Day, where team members will be sharing suicide prevention materials and information. Marischal College will also be lit up yellow on the day.

For more information, visit www.samh.org.uk.

If you’re thinking of suicide and need help now, you can contact the Samaritans 24/7 free of charge on 116 123.

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